ashwini krishnan
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Recent activity by ashwini krishnan-
Welcome to your Help Centre!
You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...
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How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...
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How do I publish my content in other languages?
If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
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New Year Celebrations around the world!
Are you someone who loves New Year just as much as we do? The turn of the years creates a wonderful sensation of hope and wonder, mixed with just the right amount of anxiousness to go with what...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
-
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
-
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...